Invoices and receipts

Every confirmed credit purchase creates an invoice automatically. You can download any invoice as a PDF at any time.

Find your invoices

1. Click Billing & credits in the sidebar.
2. Open the Payments & invoices tab.

The page has two tables:

• Invoices lists each invoice's Number, Date and Total, with a PDF button.
• Payments lists every order with its Package, Date, Status and Amount, including pending, failed or cancelled ones. Click a package name to open the order page.

Download a PDF invoice

1. On Payments & invoices, find the invoice in the Invoices table.
2. Click PDF. The file downloads, named after the invoice number.

You can also download it from the order page. After a payment is confirmed, that page shows a Download invoice … button.

What's on the invoice

• An invoice number, numbered in sequence
• Your billing details: name, company, email and business address
• The package name and number of credits
• The total paid, and the payment method

If a tax rate applies on the platform, the invoice shows the tax portion. Prices are tax-inclusive, so the tax is shown for information and doesn't increase the total.

Getting the right details on your invoice

An invoice captures your billing details at the moment it's issued. That's when your payment is confirmed. To make sure they're correct:

1. Go to Settings → Profile and check Name and Company.
2. Under Business postal address, fill in your address and click Save address.
3. Then buy your credits.

Invoices that were already issued aren't updated when you change your settings later. If you need a correction, contact support.

Receipts by email

When a payment is confirmed you also get a Payment received email with the amount and invoice number, and a View invoices button that opens the Payments & invoices tab.

Track what credits were used for

Invoices show what you paid. To see how credits were spent, open Billing & credits → Credit history. Every verification job, campaign send, refund and purchase is listed with before-and-after balances. See how credits work.

Key takeaways

• All invoices are under Billing & credits → Payments & invoices.
• Click PDF to download any invoice.
• Update your company name and business address before buying so your invoice is correct.